Individual Rights Request Form


Please complete this form to raise an individual rights request with Openreach. Under the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018, individuals have the right to:


  • ask us for a copy of the personal information we hold about you
  • ask us to correct, complete, delete or stop using any personal information we hold about you
  • ask us to move, copy or transfer the personal information you've given us (if we provide you with our products and services or you’ve said we can use your information)
  • object to the processing of your personal information for profiling or direct marketing purposes, or to automated individual decision-making
  • contact the DPO


These rights apply only to individuals and do not extend to information that we hold about companies and organisations (except sole traders). For more information about how we use and protect your personal information, please visit our Privacy Policy.

I am an Openreach customer
I used to be an Openreach customer
I've never been an Openreach customer
I'm making a request on behalf of someone else
If you have any documentation in support of your request, please attach it using the button below.